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Web Store Help

Free Mints Offer

All orders placed online will receive a free tin of mints with our compliments. All tins will be sent out with your offical invoice a couple days after your order has been shipped. Offer available while stocks last.

Can I place an order by phone?

Yes but some internet pricing may not be available via phone or fax. Call on 0870 899 8807 or fax across your order with contact and payment details to 01943 882377.

Do the prices include VAT?

The pricing is displayed showing the cost with and without VAT.

Do you charge for delivery?

Yes. For smaller items we offer three delivery options - 1st Class Post, Standard 2 - 3 Day delivery and Next Working Day Delivery. For bulkier items, 1st Class Post is not available.

Charges:
1st Class Post £1.69 + vat (£1.99 inc vat)
Standard 2 - 3 Day Delivery £4.25 + vat (£4.99 inc vat)
Next Working Day Delivery £5.95 + vat (£6.99 inc vat)
Offshore UK and Northern Scotland £14.99 + vat (£17.61 inc vat)

When will my order be delivered?

1st Class Post : Usually 2 – 5 working days (Not Guaranteed).
Standard Delivery : 2 - 3 working days.
Next Working Day Delivery : Next Working Day for orders placed before 4:00pm (excluding weekends and bank holidays).
Weekend deliveries by Carrier not available.
Offshore UK Deliveries will take 2 - 5 working days

Will I need to sign for a parcel when it is delivered?

Royal Mail - no. Carrier - yes.

What payment methods do you accept?

With the exception of American Express we accept all the major credit and debit cards.

Can I buy on credit?

If you are a registered business we will consider opening a credit account for you, subject to credit status. Please call 0870 899 8807.

My goods have not arrived or have arrived damaged, what do I do?

Please call our customer care team on 0870 899 8807 or email customercare@inkubus.co.uk

I need to return an item

Please call our customer care team on 0870 899 8807 or email customercare@inkubus.co.uk

Do you have a recycling scheme?

Yes we endeavour to recycle as many products as possible. The NSPCC benefits from all the inks & toners we recycle. Please support our scheme by calling 0870 899 8807.

Terms and Conditions

Please click here to read.

Office opening hours 8.30 to 5.30 Monday to Friday

Inkubus.co.uk is a trading name of Optimum Trading Ltd
Registered in England and Wales
Company No. 05596675
VAT No. 894 9076 62

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This site and all contents are ©2007 - 2008 Inkubus.co.uk
Inkubus.co.uk is a trading name of Optimum Trading Ltd
Registered in England and Wales, Company No. 05596675, VAT No. 894 9076 62